Firmware Update (Error Screens During Updating)
D0CA/D0C9/D0C8/D0CB 5-36 SM
Code Contents Solutions
to the destination for the main machine’s
program.
confirm that the removable media has
been correctly mounted.
• The removable media is incorrect if the
program to be updated has been correctly
installed. In this case, insert the correct
removable media.
38 The version of the downloaded program
has not been authorized for the update.
• Make sure that the program to be
overwritten is the specified version.
40 Engine download fails.
• Switch the main power supply OFF and
ON to try again.
• If this error occurs while using the media
slot on the left side of the operation panel,
perform a retry using the media slot on the
back of the machine.
• If the download fails again, replace the
controller board (PCB24) and the BICU
(PCB1).
• After replacing the unit, update it using the
same removable media. If the update is
successful, this error code disappears.
41 Fax download fails.
• Switch the main power supply OFF and
ON to try again.
• If the download fails again, replace the
controller board (PCB24) and the FCU
board.
• After replacing the unit, update it using the
same removable media. If the update is
successful, this error code disappears.
42 Control panel/language download fails.
• Switch the main power supply OFF and
ON to try again.
• If the download fails again, replace the
controller board (PCB24) and the
operation panel unit.
• After replacing the unit, update it using the
same removable media. If the update is
successful, this error code disappears.
43 Printing download fails.
• Switch the main power supply OFF and
ON to try again.
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