Firmware Update (Error Screens During Updating)
SM 5-37 D0CA/D0C9/D0C8/D0CB
Maintenance
Code Contents Solutions
• The removable media is damaged if the
update fails again. Replace the removable
media.
44 The data to be overwritten cannot be
accessed when controller-related
programs are downloaded.
• Switch the main power supply OFF and
ON to try again.
• Install the correct ROM update data in the
removable media.
• Replace the controller board (PCB24) if
the data to be overwritten is contained on
the controller board (PCB24).
49 Firmware updates are currently
prohibited.
• The setting of Update Firmware in the
Administrator Tools has been set to
[Prohibit] by an administrator. Amend the
setting to [Do not Prohibit] and try again.
50 The results of the electronic
authorization check have rejected the
update data.
• Install the correct ROM update data in the
removable media.
57 @Remote is not connected at the
date/time reserved for receiving the
package firmware update from the
network.
• Check the @Remote connection.
58 Update cannot be done due to a
reception route problem.
• Check the @Remote connection.
59 HDD is not mounted.
• Check the HDD connection.
60 HDD could not be used during the
package firmware update.
• Try again.
• Replace the HDD if the download fails
again.
61 The module ID for the package firmware
update is incorrect.
• Prepare the correct package files.
62 The configuration of the package
firmware update files is incorrect.
• Prepare the correct package files.
63 Reception fails due to the power off at
the reserved date/time of the remote
firmware update from the network.
• Update is to be done automatically when
the next reception time has elapsed.
64 Reception fails due to the power off at
the reserved date/time of the package
firmware update from the network.
• Reset the reservation date/time for the
remote update.
65 Reception fails due to the status error of
• Update is to be done automatically when
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