Capturing the Device Logs
D0CA/D0C9/D0C8/D0CB 5-56 SM
Error
Code
Description
-1 Other.
-2 No SD card is inserted in the service slot or in the SD slot on the side of the
operation panel. In this case, insert an SD card into either of the SD slots.
-3 The SD card is locked. In this case, unlock the SD card, as shown below.
[A]: Unlocked, [B]: Locked
10. Wait for the information and/or logs to be copied to the SD card.
11. After a message stating that the process has completed appears on the operation panel,
confirm that the LED light next to the SD card slot is not flashing and then remove the SD
card.
• The process of obtaining logs fails in the following cases:
- When the size of the logs to obtain exceeds the amount of space available on
the SD card.
- When the SD card is removed while the logs are being copied to it.
- When the SD card is not formatted.
• If ‘failed’ appears on the touch panel display, turn the power off, and then recover
from step 1 again.
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