Ricoh IM C300 - Page 632

SC6xx: Communication
D0CA/D0C9/D0C8/D0CB 6-58 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC652-00 A Remote Service ID2 Mismatching
There was an authentication mismatch between ID2 for @Remote, the
Controller Board (PCB24), and NVRAM.
• Used Controller Board installed
• Used NVRAM installed (This action is not allowed.)
• If this occurs during RC Gate installation:
Check the validity of the certificate and the NVRAM, check the machine
serial number, write the common certificate, and then begin installation
again.
• If this occurs after RC Gate installation:
Clear the RC Gate install status, check the validity of the certificate and
the NVRAM, check the machine serial number, write the common
certificate, and then begin installation again.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC653-00 A Incorrect Remote Service ID2
ID2 stored in the NVRAM has either of the following problems.
• Number of characters is not 17.
• Includes a character that cannot be printed.
• All spaces
• NULL
Replace the NVRAM.
Clear the RC Gate install status, write the common certificate, and then begin
installation again.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC664-01 D VODKA1 – SRAM Communication Error
• When the machine starts or returns from the energy saver mode, a
connection error signal between VODKA1 and SRAM device is detected.
• Defective BiCU (PCB1)
1. Turn the main switch OFF and ON.
2. Replace the BiCU (PCB1).