SC6xx: Communication
SM 6-57 D0CA/D0C9/D0C8/D0CB
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
• SP settings invalid
• Modem connector disconnected
• Modem board disconnected
• Wireless LAN card disconnected
• If a modem board is not installed, install it.
• Check again if the modem driver configurations (SP5-816-160,
SP5-816-165 to 171, and SP5-816-165 to 171) are correct.
• If the problem is not solved, replace the modem.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC650-14 C Remote Service Modem Communication Error (RC Gate Type N was
installed but modem is present or wired/wireless LAN is not working
correctly)
• An error related to communication (dialup connection, modem board etc.)
using the RC Gate was detected or an error that prevents RC Gate
operation was detected at power on.
• Displayed only when an error is detected while RC Gate is operating.
• SC is not issued if an error occurs during RC Gate installation (because
this error can be referred by using SP).
• SP settings invalid
• Modem connector disconnected
• Modem board disconnected
• Wireless LAN card disconnected
• If a modem board is attached, remove it.
• Check if wired/wireless LAN works.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC651-01 C Illegal Remote Service Dial-up (Chat Program Parameter Error)
An unexpected error occurred when RC Gate Type M dialed up the NRS
Center.
Software bug
Logging only.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC651-02 C Illegal Remote Service Dial-up (Chat Program Execution Error)
An unexpected error occurred when RC Gate dialed up the NRS Center.
Software bug
Logging only.
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