SC8xx: Overall System
D0CA/D0C9/D0C8/D0CB 6-96 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC855-02 B Wireless LAN Board Error (Driver initialization failure)
Wireless LAN board error (wireless LAN card: 802.11 is covered)
• Defective wireless LAN board
• Loose connection
1. Cycle the main power OFF and ON.
2. Replace wireless LAN board
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC857-00 B USB I/F Error
The USB interface is unusable because of a driver error.
USB driver error (There are three causes of USB error: RX error/CRC
error/STALL. SC is issued only in the case of STALL.)
1. Replace the Controller Board (PCB24).
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC859-01 B Data Encryption Conversion HDD Conversion Error (HDD check error)
When the data encryption key was updated, HDD data was converted, but not
correctly. Image displayed at conversion only (this SC is not displayed), but
SC is displayed after machine is cycled off/on.
• HDD conversion was set with the data encryption key update function,
but the HDD was removed.
• Machine lost power during data encryption key update
• Electrostatic noise, or an HDD error occurred, during data encryption key
update, and data was not encrypted.
1. Check the HDD connection.
2. Format the HDD (SP5-832: HDD formatting).
3. If there is a problem with the HDD, it has to be replaced.