SC8xx: Overall System
SM 6-97 D0CA/D0C9/D0C8/D0CB
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC859-02 B Data Encryption Conversion HDD Conversion Error (Power failure
during conversion)
When the data encryption key was updated, HDD data was converted, but not
correctly. Image displayed at conversion only (this SC is not displayed), but
SC is displayed after machine is cycled off/on.
Details:
NVRAM/HDD conversion is incomplete.
Power failure occurred during encryption key update.
None
The display after restart instructs the user to format the HDD.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC859-10 B Data Encryption Conversion HDD Conversion Error (Data read/write
command error)
When the data encryption key was updated, HDD data was converted, but not
correctly. Image displayed at conversion only (this SC is not displayed), but
SC is displayed after machine is cycled OFF/ON.
Details:
Abnormal DMAC return value has been received two or more times (DMAC
timeout, serial communication error etc.)
HDD was not successfully converted during encryption key update due to
HDD errors or cable noises.
1. Check the HDD connection.
2. Format the HDD (SP5-832: HDD formatting).
3. If there is a problem with the HDD, it has to be replaced.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC860-00 B HDD Startup Error at Main Power On (HDD error)
• The HDD is connected but the driver detected the following errors.
• SS_NO.T_READY:/* (-2)HDD does not become READY*/
• SS_BAD_LABEL:/* (-4)Wrong partition type*/
• SS_READ_ERROR:/* (-5)Error occurred while reading or checking the
label*/
• SS_WRITE_ERROR:/* (-6)Error occurred while writing or checking the
label*/
• SS_FS_ERROR:/* (-7)Failed to repair the filesystem*/
• SS_MOUNT_ERROR:/* (-8)Failed to mount the filesystem*/
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