SC8xx: Overall System
D0CA/D0C9/D0C8/D0CB 6-98 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
• SS_COMMAND_ERROR:/* (-9)Drive not responding to command*/
• SS_KERNEL_ERROR:/* (-10)Internal kernel error*/
• SS_SIZE_ERROR:/* (-11)Drive size too small*/
• SS_NO._PARTITION:/* (-12)The specified partition does not exist*/
• SS_NO._FILE:/* (-13)Device file does not exist*/
• Attempted to acquire HDD status through the driver but there has been
no response for 30 seconds or more.
• Unformatted HDD
• Label data corrupted
• HDD defective
1. Format the HDD (SP5-832: HDD formatting).
No. Type Error Name/Error Condition/Major Cause/Solution
SC860-01 D HDD File System Error at Main Power On (HDD error)
Failed to mount any of the hard disk partitions.
Power failed while writing files to the hard disk.
The machine shut down while writing files to the hard disk.
Be sure to back up the address book and retrieve the log before formatting the
hard disk.
1. Turn the main power OFF/ON.
It may take a while to shut down because of the hard disk failure.
2. Format the HDD (SP5-832: HDD formatting) through SP mode.
3. If there is a problem with the HDD, it has to be replaced.
No. Type Error Name/Error Condition/Major Cause/Solution
SC860-02 D HDD Label Error at Main Power On (HDD error)
Hard disk partition data abnormal.
Power failed while writing files to the hard disk.
The machine shut down while writing files to the hard disk.
Be sure to back up the address book and retrieve the log before formatting the
hard disk.
1. Turn the main power OFF/ON.
It may take a while to shut down because of the hard disk failure.
2. Format the HDD (SP5-832: HDD formatting) through SP mode.
3. If there is a problem with the HDD, it has to be replaced.
To Next Page
Loading...
