SC8xx: Overall System
D0CA/D0C9/D0C8/D0CB 6-112 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC881-01 D Management Area Error
• A problem was detected in the software
• This error may even occur is an IC card option is not installed.
• This is caused by accumulation of abnormal authentication information in
the software. (User operation will not directly cause it.)
• At login
Example: When a job is sent to the printer/when logged on from the
operation panel/when logged on from a Web browser
1. Cycle the main power OFF and ON.
No. Type Error Name/Error Condition/Major Cause/Solution
SC890-01 A PaaS* Function: Tampering Detection
PaaS data in NVRAM and on USB flash drive do not match at startup.
-
Activate PaaS => Install => After successful installation, reboot.
Notes on application:
Before attempting recovery, check whether the device is registered to
PaaS-PF. If it is, cancel the registration.
The SC is resolved by rebooting after successful installation.
* PaaS stands for “Printer as a Service”. It is a remote service like the @remote service.
No. Type Error Name/Error Condition/Major Cause/Solution
SC890-02 D PaaS Function: Suspended
This SC occurs when the PaaS function is suspended because of an internal
or external factor (receiving a request from PaaS-PF to suspend).
-
The warning dialog box displayed when this SC occurs contains instructions.
Follow the instructions to solve the problem.
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