Main Machine Installation: Installation Procedures
D0CA/D0C9/D0C8/D0CB 2-36 SM
Value Meaning Solution/ Workaround
9 Request number confirmation
executing
Processing… Please wait.
11 Already registered -
12 Parameter error -
20 Dial-up authentication error * These errors occur only in the modems that
support @Remote.
21 Answer tone detection error
22 Carrier detection error
23 Invalid setting value (modem)
24 Low power supply current
25 Modem unplugged
26 Busy line
8. Exit the SP mode.
SP5-816-208 Error Codes
Caused by Operation Error, Incorrect Setting
Code Meaning Solution/ Workaround
-12002 Inquiry, registration attempted without acquiring
Request No.
Obtain a Request Number before
attempting the Inquiry or
Registration.
-12003 Attempted registration without execution of a
confirmation and no previous registration.
Perform Confirmation before
attempting the Registration.
-12004 Attempted setting with illegal entries for
certification and ID2.
Check ID2 of the mainframe.
-12005 @Remote communication is prohibited. The
device has an Embedded RC gate-related
problem.
Make sure that "Remote Service" in
User Tools is set to "Do not prohibit".
-12006 A confirmation request was made after the
confirmation had been already completed.
Execute registration.
-12007 The request number used at registration was
different from the one used at confirmation.
Check Request No.
-12008 Update certification failed because mainframe
was in use.
Check the mainframe condition. If the
mainframe is in use, try again later.
-12009 The ID2 in the NVRAM does not match the ID2
in the individual certification.
Check ID2 of the mainframe.
-12010 The certification area is not initialized. Initialize the certification area.
Error Caused by Response from GW URL
Code Meaning Solution/ Workaround
-2385 Other error
-2387 Not supported at the Service Center
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