Replace the problem ink cartridge
If none of the preceding steps resolved the issue, replace the cartridge that corresponds to the defect on
the Print Quality Diagnostic report. For example, if the magenta color block is streaked and printhead
cleaning does not help, replace the magenta cartridge, see Replace an ink cartridge on page 122.
NOTE: Use the Print Quality Diagnostic Page (not the Agent Assisted Image Test) to conrm failure
before replacing ink cartridges or the printhead.
Replace the printhead
If you have completed all of the troubleshooting steps and are still experiencing a problem, replace the
printhead.
ENWW Print-quality troubleshooting 137
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