HP DesignJet T730

Other potential parts
associated:
Print Bundle PCA
Corrective action: How to solve. Remote troubleshooting (call agent)
1. Switch the power o and disconnect the power cord.
2. Open the PHA door and look for paper remains that could be blocking the SVS movement.
3. Reconnect the power cord and power on the printer.
4. The call agent should arrange a service engineer visit to change the Service Station, and follow
the Onsite troubleshooting below:
●
Service station assembly
5. If a dierent system error is displayed then the call agent should perform the applicable
troubleshooting procedure.
Onsite troubleshooting and solution (service engineer)
1. Remove covers and check that the cables from the Service Station to the Bundle PCA are
correctly connected and not damaged. Important note: If any cable is disconnected then
reconnect it, and power on the printer again to check whether the system error has
disappeared. If any cable is damaged then order a Cable Service Kit.
●
Cables Sk – CQ890-67021
2. Make sure that the Service Station path is clear. Remove any visible obstacles (screws, plastic
parts, etc.) restricting the movement of the Service Station.
3. Go to Support Menu, see Entering the support menus on page 182 and run the Service Station
diagnostic test, see 4.11 Service Station on page 197 to check whether the system error has
disappeared.
4. Replace the Service Station, see Service Station on page 334.
●
Service station assembly
5. Replace the Bundle Board, see Bundle Board on page 406.
●
Bundle board
System error: 0021-0132
Problem description: Weak primer motor or underpowered motor
Other potential parts
associated:
Print Bundle PCA
Corrective action: How to solve. Remote troubleshooting (call agent)
1. Switch the power o and disconnect the power cord. Reconnect the power cord and power on
the printer.
2. If the issue persists, the call agent should arrange a service engineer visit to change the
Priming motor, and follow the Onsite troubleshooting below:
ENWW System error codes 81