●
Prime pump
4. Replace the Print bundle PCA, see Bundle Board on page 406.
System error: 0021-0180
Problem description: Air Leak in Priming System
Other potential parts
associated:
Prime pump
Corrective action: How to solve. Remote troubleshooting (call agent)
1. Switch the power o and disconnect the power cord. Reconnect the power cord and power on
the printer.
2. The call agent should arrange a service engineer visit to check or replace the prime air circuit,
and follow the Onsite troubleshooting below.
3. If a dierent system error is displayed then the call agent should perform the applicable
troubleshooting procedure.
Onsite troubleshooting and solution (service engineer)
1. Switch the power o and disconnect the power cord. Reconnect the power cord and power on
the printer.
2. Remove the covers and check that the Prime Pump air circuit has a leakage, and inspect uidic
connections or replace them.
IMPORTANT: If uidic connections are disconnected, reconnect them and ensure they are
properly t.
3. If still there’s an obvious leakage, replace them:
●
Fluidic pump – carriage circuit
4. Replace the Pump motor, see Prime Pump on page 340.
●
Prime pump
System error: 0024-0000
Problem description: The ink does not ow to the PHA during the PHA startup process
ENWW System error codes 83
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