Other potential parts
associated:
None
How to solve. Onsite troubleshooting and solution (service engineer)
1. This error never appears in the Front Panel, it is only logged into the Error History, and is
equivalent to the 3 beeps during printer startup.
2. It happens when there is no communication between the Front Panel and the Main PCA, see
Printer shows Resuming Screen during OOBE on page 67.
System error: 0009-0101
Problem description: Scanner Bundle Board PCA
Other potential parts
associated:
Main PCA
Corrective action: How to solve. Remote troubleshooting (call agent)
1. Switch the power o and disconnect the power cord. Reconnect the power cord and power on
the printer.
2. The call agent should arrange a service engineer visit to change the Scanner Bundle PCA, and
follow the Onsite troubleshooting below:
●
Scanner Bundle Board
3. If a dierent system error is displayed then the call agent should perform the applicable
troubleshooting procedure.
Onsite troubleshooting and solution (service engineer)
1. Remove covers and check that the cables in the Scanner Bundle PCA and associated parts are
correctly connected and not damaged. If any cable is disconnected then reconnect it, and
power on the printer again to check whether the system error has disappeared.
IMPORTANT: If any cable is damaged then order the appropriate Service Kit:
●
Cables and Sensors
2. Replace the Scanner Bundle PCA, see Scan Bundle Board F9A30-67029 on page 433.
3. Replace the Main PCA (MPCA See Main PCA on page 311)
●
Main PCA
System error: 0009-0174
Problem description: Scanner bundle PCA Non-volatile memory issue
78 Chapter 2 Troubleshooting ENWW
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