HP DesignJet T730

Other potential parts
associated:
Corrective action: How to solve. Remote troubleshooting (call agent)
1. Switch the unit o and on again.
2. If the problem persist, go to the Extended support menu and use the saved Scanner
calibrations.
Onsite troubleshooting and solution (service engineer)
▲
Ensure the Main and Scan Bundle Board are properly connected, or replace Scan Bundle Board.
System error: 0009-0201
Problem description: Scanner Motor failure
Other potential parts
associated:
Motor, transmission, pinches, or advance rollers
Corrective action: How to solve. Remote troubleshooting (call agent)
1. Switch the power o and disconnect the power cord. Reconnect the power cord and power on
the printer.
2. Enter the support menu, see Entering the support menus on page 182, and run the Scanner
Media Drive diagnostics test.
3. Depending on the result, the call agent should arrange a service engineer visit to change the
scanner motor and transmission, or any of the service parts involved on the media drive.
Onsite troubleshooting and solution (service engineer)
1. Replace the scanner motor and transmission.
2. Ensure the pinches and advance rollers turn freely, and the transmission to the sliders works
properly.
3. Run the Scanner Media Drive diagnostics test to ensure the system works properly after the
repair.
System error: 0009-0301
Problem description: Scanbar failure
ENWW System error codes 79