FOR-A HVS-490 - Updating the System Software; Troubleshooting

205
27-3. Installed Options
Open the [STATUS > OPTION] menu to verify the installed optional cards and software.
MU H/W
Display
Description
HVS-49IO
NOT INSTALLED
No card installed in the slot.
INSTALLED
The card is installed in the slot.
IN SLOT-A
IN SLOT-B
NOT INSTALLED
No card installed in the slot.
(Card name)
A card is installed and its name is displayed.
HVS-49DVE
HVS-49SSD
NOT INSTALLED
No card installed in the slot.
INSTALLED
The card is installed in the slot.
MU S/W License
Display
Description
HVS-49EXP4K
HVS-49SD
HVS-49ED
NOT INSTALLED
No optional software is installed.
INSTALLED
The option software is installed.
28. Updating the System Software
Consult your FOR-A supplier in order to update or upgrade your switcher.
29. Troubleshooting
If any of the following problems occur while operating your system, proceed as indicated below to see if
the problem can be corrected, first before assuming a unit malfunction has occurred.
Problem
Check
Action
Cannot control the
switcher.
Power switch / cord
Refer to Sec. 2-2. ”Power ON” to supply AC
power and turn on power switches.
MU/OU connection
Refer to Sec. 2-1. Basic Connection Example
to connect the MU and OU with control cable
supplied with the OU.
Are IP addresses set
correctly?
If DISCONNECTED is displayed at the upper
right corner of the menu screen, refer to Sec.
4-1-3. “Control Panel” to set the OU IP
address and MU IP address. If using a
network hub, do not duplicate IP addresses.
Is LOCK flashing？
Press and hold LOCK to unlock the LOCK
mode.
Abnormal video
images
System video format setting
Refer to Sec. 23-1. “Selecting a System
Mode” to set your system video format.
ALARM indicator lit
red.
Does a fan stop?
Refer to Sec. 27-2. “Checking Alarm Status” to
check the alarm status.
Very slow touch panel
response
Is a protective film still on
the screen?
Remove the protective film.