05/2014
2-102
DC SC2020
CHAIN 93
Version 1.1
Troubleshooting
2.Wipe the joining terminal between CRUM PWB of Toner Cartridge (C) and CRUM of Toner CRUM
Connector Assembly (C) with a dry cloth. (When cleaning, do not use Drum cleaner, etc.)
3.Check the following:
• Disconnection, shortage or contact failure of wire between DRIVE PWB J406 and Toner
CRUM Connector Assembly (C) J103.
• Damage, contamination by foreign substances of the joining terminal between CRUM PWB of
Toner Cartridge (C) and CRUM of Toner CRUM Connector Assembly (C).
• The Toner Cartridge (C) for improper installation
If no problem is found, replace the following parts in sequence:
• Toner Cartridge (C) (PL 5.1)
• Toner CRUM Connector Assembly (C) (Dispenser Drive (CK)) (PL 5.3)
• DRIVE PWB (PL 18.2)
093-973 Toner K CRUM Not In Position
BSD-ON:CH9.6
CRUM of Toner Cartridge (K) is not installed in the predetermined position (CRUM falling out).
Cause/Action
1.Remove and reinstall the Toner Cartridge (K).
2.Wipe the joining terminal between CRUM PWB of Toner Cartridge (K) and CRUM of Toner CRUM Con-
nector Assembly (K) with a dry cloth. (When cleaning, do not use Drum cleaner, etc.)
3.Check the following:
• Disconnection, shortage or contact failure of wire between DRIVE PWB J406 and Toner
CRUM Connector Assembly (K) J104.
• Damage, contamination by foreign substances of the joining terminal between CRUM PWB of
Toner Cartridge (K) and CRUM of Toner CRUM Connector Assembly (K).
• The Toner Cartridge (K) for improper installation
If no problem is found, replace the following parts in sequence:
• Toner Cartridge (K) (PL 5.1)
• Toner CRUM Connector Assembly (K) (Dispenser Drive (CK)) (PL 5.3)
• DRIVE PWB (PL 18.2)
093-980 Toner Y CRUM Data Broken
BSD-ON:CH9.5
Detected inequality in write data and read data of CRUM of Toner Cartridge (Y).
Cause/Action
Remove and reinstall the Toner Cartridge (Y) and check for improper installation.
Replace Toner Cartridge (Y) if there is no problem after checking. (PL 8.1)
093-981 Toner M CRUM Data Broken
BSD-ON:CH9.5
Detected inequality in write data and read data of CRUM of Toner Cartridge (M).
Cause/Action
Remove and reinstall the Toner Cartridge (M) and check for improper installation.
Replace Toner Cartridge (M) if there is no problem after checking. (PL 8.1)
093-982 Toner C CRUM Data Broken
BSD-ON:CH9.6
Detected inequality in write data and read data of CRUM of Toner Cartridge (C).
Cause/Action
Remove and reinstall the Toner Cartridge (C) and check for improper installation.
Replace Toner Cartridge (C) if there is no problem after checking. (PL 8.1)
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