Fuji Xerox DocuCentre SC2020 Service Manual

05/2014
2-45
DC SC2020
Troubleshooting
CHAIN 31
Version 1.1
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Take corrective actions at the host side.
031-546 SMB protocol error(4-048)User is invalid
BSD-ON:-
User is invalid.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -On user
settings, check the following with system administrator. -User invalid setting. -Perform the following in
sequence.
2.3 NET System Fault Check2.3.5 Network-Related Details Check Flow
If the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the ESS PWB. (PL 18.2)
031-547 SMB protocol error(4-049)Lock-out
BSD-ON:-
User is locked out.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -On user
settings, check the following with system administrator. -User lock-out status. -Perform the following in
sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
If the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the ESS PWB. (PL 18.2)
031-548 SMB protocol error(4-050)User is expired
BSD-ON:-
User is expired.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -On user
settings, check the following with system administrator. -User valid period. -Perform the following in
sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Take corrective actions at the host side.
031-549 SMB protocol error(4-051)User is restricted. Null pass-
word is prohibited
BSD-ON:-
User is restricted. Null password is prohibited.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -On server
security settings, check access permission of null password user. -User valid period. -Perform the follow-
ing in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Take corrective actions at the host side.
031-550 SMB Scan Append Command Fail
BSD-ON:-
Have no rename access right to the file. Server does not support SMB rename command.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check
append access right to the file. Check server supports SMB append command. -Perform the following in
sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Take corrective actions at the host side.
031-551 SMB Scan Rename Command Fail
BSD-ON:-
Have no rename access right to the file. Server does not support SMB rename command.

Fuji Xerox DocuCentre SC2020 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre SC2020
Category	All in One Printer
Language	English