05/2014
2-51
DC SC2020
Troubleshooting
CHAIN 33
Version 1.1
033-522 JBF_ERROR_MARKER_UNKNOWN
BSD-ON:-
Detect invalid marker.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W.
If the problem cannot be solved, replace the ESS PWB. (PL 18.2)
033-523 JBF_ERROR_MARKER_NOT_FOUND
BSD-ON:-
Predetermined marker cannot be found.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W.
If the problem cannot be solved, replace the ESS PWB. (PL 18.2)
033-524 JBF_ERROR_MARKER_BAD_ATMOVE
BSD-ON:-
Adaptive template is moved incorrectly.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W.
If the problem cannot be solved, replace the ESS PWB. (PL 18.2)
033-525 JBF_ERROR_MARKER_BAD_NEWLEN
BSD-ON:-
Image height is changed incorrectly.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W.
If the problem cannot be solved, replace the ESS PWB. (PL 18.2)
033-526 JBF_ERROR_BIH
BSD-ON:-
BIH data error.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W.
If the problem cannot be solved, replace the ESS PWB. (PL 18.2)
033-573 E-mail Sending Error
BSD-ON:-
Domain regulation check error. The domain which is not permitted was specified and address directions
were performed.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check
email address and try scanning again. Take corrective actions at the host side.
033-751 Over Run
BSD-ON:-
Modem receive data overrun.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W. If the problem cannot be
solved, replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
033-752 During Call Busy Tone
BSD-ON:-
In Tel/Fax mode, detect busy tone while calling external phone.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the sending side fax. Receive the fax data from known good fax machine. -Set the Country code cor-
rectly. -Update to the latest F/W. If the error persists after the action above is taken, ensure that the error
replicates after the printer is powered off and then on, and then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
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