Fuji Xerox DocuCentre SC2020 Service Manual

05/2014
2-32
DC SC2020
CHAIN 17
Version 1.1
Troubleshooting
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Wait until
the Pending FAX Jobs will be sent. Or delete the Pending FAX data. -Try dividing the FAX data into
smaller blocks or converting the data to a smaller format. -Update to the latest F/W. If the error persists
after the action above is taken, ensure that the error replicates after the printer is powered off and then
on, and then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
017-976 FAX Controller Error
BSD-ON:-
Exceed the maximum number of controlled files.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Wait until
the Pending FAX Jobs will be sent. Or delete the Pending FAX data. -Try dividing the FAX data into
smaller blocks or converting the data to a smaller format. -Update to the latest F/W. If the error persists
after the action above is taken, ensure that the error replicates after the printer is powered off and then
on, and then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
017-977 FAX Controller Error
BSD-ON:-
Exceed the maximum number of controlled documents.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Wait until
the Pending FAX Jobs will be sent. Or delete the Pending FAX data. -Try dividing the FAX data into
smaller blocks or converting the data to a smaller format. -Update to the latest F/W. If the error persists
after the action above is taken, ensure that the error replicates after the printer is powered off and then
on, and then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
017-978 FAX Controller Error
BSD-ON:-
Exceed the maximum number of pages in document.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Wait until
the Pending FAX Jobs will be sent. Or delete the Pending FAX data. -Try dividing the FAX data into
smaller blocks or converting the data to a smaller format. -Update to the latest F/W. If the error persists
after the action above is taken, ensure that the error replicates after the printer is powered off and then
on, and then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
017-979 FAX Controller Error
BSD-ON:-
File multi-open.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W. If the problem cannot be
solved, replace the ESS PWB (PL 18.2)
017-980 Report File Open/Close Error
BSD-ON:-
Report job fails to open/close report file.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W. If the problem cannot be
solved, replace the ESS PWB (PL 18.2)
017-983 EEPROM R/W Error
BSD-ON:-
At system boot, EEPROM Read/Write check error (sum check error).
Cause/Action
Delete message after start-up processing is completed. Turn the power off and on to check that the error
recurs. Then, replace the ESS PWB (PL 18.2)If the problem cannot be solved, replace the printer.
017-986 FAX Controller Error
BSD-ON:-
Create empty file (0Byte).

Fuji Xerox DocuCentre SC2020 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre SC2020
Category	All in One Printer
Language	English