05/2014
2-63
DC SC2020
Troubleshooting
CHAIN 35
Version 1.1
035-728 G3 EOL Not Receive
BSD-ON:-
In G3 image data receive, cannot receive EOL for 13 sec (default).
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-729 Career Cut
BSD-ON:-
Career Cut.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-730 RS Request CS NOT ON
BSD-ON:-
In high-speed training, modem CS does not become ON against RS request.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-737 CTC/EOR Resend Over
BSD-ON:-
CTC/EOR resend over.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-739 T5 Time Out
BSD-ON:-
T5 Time Out.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-740 ECM Send EOR-Q Send
BSD-ON:-
IN ECM send, send EOR-Q.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)