Fuji Xerox DocuCentre SC2020 Service Manual

05/2014
2-62
DC SC2020
CHAIN 35
Version 1.1
Troubleshooting
035-709 G3 Send RTN/PIN Receive
BSD-ON:-
In G3 send, receive RTN/PIN.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-710 Receive PIN
BSD-ON:-
PIN receive (excl. EOR).
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-716 T2 Time Out
BSD-ON:-
T2 timeout.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-717 G3 Receive RTN Send
BSD-ON:-
In G3 receive, send RTN.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-718 Receive T1 Time Out
BSD-ON:-
In receive, T1 timeout.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
035-720 Not Receive Ability
BSD-ON:-
Remote device has no ability to receive.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Checking
the telephone line connection. Reconnect the telephone line connector. -Checking the sending side fax.
Receive the fax data from known good fax machine. -Update to the latest F/W. If the error persists after
the action above is taken, ensure that the error replicates after the printer is powered off and then on, and
then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)

Fuji Xerox DocuCentre SC2020 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre SC2020
Category	All in One Printer
Language	English