05/2014
2-115
DC SC2020
Troubleshooting
CHAIN 131
Version 1.1
131-397 File2Net Fatal Error
BSD-ON:-
File2Net fatal error. S/W bug.
Cause/Action
Turn the power off and on to check that the error recurs. -Perform the following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
-Update to the latest F/W.If the error persists after the action above is taken, ensure that the error repli-
cates after the printer is powered off and then on, and then replace the ESS PWB. (PL 18.2)
131-398 SMB client Fatal Error
BSD-ON:-
SMB Client fatal error.
Cause/Action
Turn the power OFF and ON, perform the same operation and check whether the problem is reoccurring.
If the problem still persists, perform the following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Take corrective actions at the host side.
131-399 FTP client Fatal Error
BSD-ON:-
FTP Client fatal error.
Cause/Action
Turn the power OFF and ON, perform the same operation and check whether the problem is reoccurring.
If the problem still persists, perform the following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
Take corrective actions at the host side.
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