Fuji Xerox DocuCentre SC2020 Service Manual

05/2014
2-56
DC SC2020
CHAIN 33
Version 1.1
Troubleshooting
In FAX receive, JBIG decode output buffer overflow.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check the
sending side fax machine or retry sending by lowering the resolution setting. -Update to the latest F/W. If
the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
033-786 Fax Codec Error
BSD-ON:-
In JBIG data decode, discrepancy between the number of decode line and the number of BIH line.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W. If the problem cannot be
solved, replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
033-787 Fax Memory Error
BSD-ON:-
Calling table full.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Turn the
power off and on to check that the error recurs. Then,update to the latest F/W. If the problem cannot be
solved, replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
033-788 Fax Memory Full
BSD-ON:-
Flash full. (for DFAX)
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Wait until
the Pending FAX Jobs will be sent. Or delete the Pending FAX data. -Try dividing the FAX data into
smaller blocks or converting the data to a smaller format. -Update to the latest F/W. If the error persists
after the action above is taken, ensure that the error replicates after the printer is powered off and then
on, and then replace the following parts in sequence.
• FAX PWB (PL 18.5)
• ESS PWB (PL 18.2)
033-789 Fax Job Canceled
BSD-ON:-
Cancel.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time.
033-790 Fax Job Canceled
BSD-ON:-
Cancel.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time.
033-791 Fax Job Canceled
BSD-ON:-
Cancel.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time.
033-795 FAX Send Count Limit
BSD-ON:-
Reach the upper limit of Fax send accumulation pages.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Divide the
documents in blocks. Explain the maximum number of Fax scan pages to the operator.
033-799 Fax Codec Error
BSD-ON:-

Fuji Xerox DocuCentre SC2020 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre SC2020
Category	All in One Printer
Language	English