05/2014
2-107
DC SC2020
Troubleshooting
CHAIN 116
Version 1.1
116-364 Timer Fail
BSD-ON:-
Timer error is detected.
Cause/Action
Turn the power off and on to check that the error recurs. Then,update to the latest F/W.If the problem
cannot be solved, set the RTC correctly. (Refer to 6.4.13 RTC set.)
116-366 PCI Bus #1 Error Detected
BSD-ON:-
PCI Bus #1 Uncorrectable Error Detected. (Connected with RemoraEX(x1 port))
Cause/Action
Turn the power off and on to check that the error recurs. Then,update to the latest F/W.If the problem
cannot be solved, replace the ESS PWB. (PL 18.2)
116-368 PCI Error Messages received from Bus #0 - Device #1
BSD-ON:-
Remora EX PCI x1 port Error. (Device ID 0x65 (x1))
Cause/Action
Turn the power off and on to check that the error recurs. Then,update to the latest F/W.If the problem
cannot be solved, replace the ESS PWB. (PL 18.2)
116-369 PCI Error Messages received from Bus #0 - Device #0
BSD-ON:-
Remora EX PCI x4 port Error. (Device ID 0x64 (x4))
Cause/Action
Turn the power off and on to check that the error recurs. Then,update to the latest F/W.If the problem
cannot be solved, replace the ESS PWB. (PL 18.2)
116-390 ESS NVRAM1 SIZE And ID Check Fail
BSD-ON:-
Detected by consistency check between NVRAM size requested by the system and actual size and con-
sistency check of ID recorded at the first power-on.
Cause/Action
Turn the power off and on to check that the error recurs. Then,update to the latest F/W.If the problem
cannot be solved, replace the printer.
116-396 Fatal Error Related to Maillib
BSD-ON:-
S/W bug.
Cause/Action
Turn the power off and on to check that the error recurs. -Perform the following in sequence.
2.3 NET System Fault Check
2.3.5 Network-Related Details Check Flow
-Update to the latest F/W.
If the error persists after the action above is taken, ensure that the error replicates after the printer is pow-
ered off and then on, and then replace the ESS PWB. (PL 18.2)
116-721 Collate Full
BSD-ON:-
Unable to collate due to insufficient memory.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time.-Split the
document into blocks to decrease the number of pages to be collated.-Upgrade SD CARD as
required.Take corrective actions at the host side.
116-722 WSD (Web Services on Device) Scan destination error
BSD-ON:-
The scan job cannot be executed on the device-driven Web Services on Device Scan, because the des-
tination PC has been stopped.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Check
the destination PC. -Perform the following in sequence.
2.3 NET System Fault Check
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