05/2014
2-29
DC SC2020
Troubleshooting
CHAIN 16
Version 1.1
Account is not registered.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Checking
the users account setting. Set the correct users account (user name and password). Take corrective
actions at the host side.
016-758 Auditron - Disabled Function
BSD-ON:-
Detect invalid account.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Set the
new function that is allowed for that account and try again. -Request the Account Administrator to add the
rights. -Update to the latest F/W. Take corrective actions at the host side.
016-759 Auditron - Reached Limit
BSD-ON:-
Reached the limit of the number of registered users.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Set the
correct value of <User Registration>exceed the limitation. -Update to the latest F/W. Take corrective
actions at the host side.
016-764 SMTP Server Connection Error
BSD-ON:-
Error occurs when connecting to SMTP server.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Contact
SMTP server administrator. -Check the network connection using the [ping] command. -Checking the
network setting. (E-Mail Server Settings / DNS setings) Take corrective actions at the host side.
016-765 SMTP Server HD Full
BSD-ON:-
Capacity of SMTP server is not enough.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Contact
SMTP server administrator. -Retrieve E-mails in the SMTP Server HD. Check the server capacity. Take
corrective actions at the host side.
016-766 SMTP Server File System Error
BSD-ON:-
Error in SMTP server.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Contact
SMTP server administrator. -Check the SMTP Server Error. Take corrective actions at the host side.
016-767 Invalid Recipient Email Address
BSD-ON:-
Recipient email address is incorrect.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check
email address and try scanning again. Take corrective actions at the host side.
016-768 Invalid Sender Address (Login Error)
BSD-ON:-
Sender email address is incorrect.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check
email address and try scanning again. Take corrective actions at the host side.
016-786 Data Send/Receive Timeout Error
BSD-ON:-
Timeout error occurs in scan data send/receive.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check if
network cable is disconnected or connected properly. When there is no problem with network cable, con-
tact server administrator. Take corrective actions at the host side.
016-790 F2N Module Starting-up
BSD-ON:-
F2N module task is starting up, or IP address is not determined.
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