Fuji Xerox DocuCentre SC2020 Service Manual

05/2014
2-29
DC SC2020
Troubleshooting
CHAIN 16
Version 1.1
Account is not registered.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Checking
the users account setting. Set the correct users account (user name and password). Take corrective
actions at the host side.
016-758 Auditron - Disabled Function
BSD-ON:-
Detect invalid account.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Set the
new function that is allowed for that account and try again. -Request the Account Administrator to add the
rights. -Update to the latest F/W. Take corrective actions at the host side.
016-759 Auditron - Reached Limit
BSD-ON:-
Reached the limit of the number of registered users.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Set the
correct value of <User Registration>exceed the limitation. -Update to the latest F/W. Take corrective
actions at the host side.
016-764 SMTP Server Connection Error
BSD-ON:-
Error occurs when connecting to SMTP server.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Contact
SMTP server administrator. -Check the network connection using the [ping] command. -Checking the
network setting. (E-Mail Server Settings / DNS setings) Take corrective actions at the host side.
016-765 SMTP Server HD Full
BSD-ON:-
Capacity of SMTP server is not enough.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Contact
SMTP server administrator. -Retrieve E-mails in the SMTP Server HD. Check the server capacity. Take
corrective actions at the host side.
016-766 SMTP Server File System Error
BSD-ON:-
Error in SMTP server.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. -Contact
SMTP server administrator. -Check the SMTP Server Error. Take corrective actions at the host side.
016-767 Invalid Recipient Email Address
BSD-ON:-
Recipient email address is incorrect.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check
email address and try scanning again. Take corrective actions at the host side.
016-768 Invalid Sender Address (Login Error)
BSD-ON:-
Sender email address is incorrect.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check
email address and try scanning again. Take corrective actions at the host side.
016-786 Data Send/Receive Timeout Error
BSD-ON:-
Timeout error occurs in scan data send/receive.
Cause/Action
Recover after the [OK] or [Close] button is pressed or message is displayed for specified time. Check if
network cable is disconnected or connected properly. When there is no problem with network cable, con-
tact server administrator. Take corrective actions at the host side.
016-790 F2N Module Starting-up
BSD-ON:-
F2N module task is starting up, or IP address is not determined.

Fuji Xerox DocuCentre SC2020 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre SC2020
Category	All in One Printer
Language	English