05/2014
2-2
DC SC2020
Version 1.1
Troubleshooting
016-734 Download Signature Error ................................................................................ 28
016-737 Download Format Error .................................................................................... 28
016-741 Download Protect Error .................................................................................... 28
016-742 Download ID Error............................................................................................ 28
016-743 Download Range Error..................................................................................... 28
016-744 Download Check Sum Error............................................................................. 28
016-745 Download header Error .................................................................................... 28
016-746 Prohibit Error .................................................................................................... 28
016-757 Auditron - Invalid User...................................................................................... 28
016-758 Auditron - Disabled Function ............................................................................ 29
016-759 Auditron - Reached Limit.................................................................................. 29
016-764 SMTP Server Connection Error........................................................................ 29
016-765 SMTP Server HD Full....................................................................................... 29
016-766 SMTP Server File System Error ....................................................................... 29
016-767 Invalid Recipient Email Address....................................................................... 29
016-768 Invalid Sender Address (Login Error) ............................................................... 29
016-786 Data Send/Receive Timeout Error ................................................................... 29
016-790 F2N Module Starting-up ................................................................................... 29
016-799 Job Environment Violation................................................................................ 30
016-985 Mail Size Error.................................................................................................. 30
016-986 File Size Error................................................................................................... 30
CHAIN 17
017-600 Address Info Sum Check Fail........................................................................... 31
017-970 FAX Memory Full.............................................................................................. 31
017-971 FAX Controller Error......................................................................................... 31
017-972 FAX Controller Error......................................................................................... 31
017-973 FAX Controller Error......................................................................................... 31
017-974 FAX Controller Error......................................................................................... 31
017-975 FAX Controller Error......................................................................................... 31
017-976 FAX Controller Error......................................................................................... 32
017-977 FAX Controller Error......................................................................................... 32
017-978 FAX Controller Error......................................................................................... 32
017-979 FAX Controller Error......................................................................................... 32
017-980 Report File Open/Close Error........................................................................... 32
017-983 EEPROM R/W Error......................................................................................... 32
017-986 FAX Controller Error......................................................................................... 32
017-987 FAX Controller Error......................................................................................... 33
017-988 Scan Time Out ................................................................................................. 33
017-989 FAX Controller Error......................................................................................... 33
CHAIN 24
024-340 IOT Firmware Error .......................................................................................... 35
024-348 MCU Fatal Error ............................................................................................... 35
024-360 MCU Down Load Error ..................................................................................... 35
024-362 IOT Start Image Marking Timeout .................................................................... 35
024-371 IOT-ESS Communication Fail .......................................................................... 35
024-910 Tray 1 Paper Size Mismatch ............................................................................ 35
024-911 Tray 2 Paper Size Mismatch ............................................................................ 35
024-946 Tray 1 Detached............................................................................................... 36
024-947 Tray 2 Detached............................................................................................... 36
024-958 MSI Paper Size Mismatch................................................................................ 36
024-959 Tray 1 No Suitable Paper................................................................................. 36
024-960 Tray 2 No Suitable Paper................................................................................. 37
024-963 MSI No Suitable Paper .................................................................................... 37
024-965 Auto Paper Error .............................................................................................. 37
024-966 Auto Paper Error (both sides) .......................................................................... 37
024-970 Tray 1 Paper Size Switch Error........................................................................ 37
024-971 Tray 2 Paper Size Switch Error........................................................................ 37
CHAIN 27
027-446 IPv6 duplicate .................................................................................................. 39
027-452 IPv4 duplicate .................................................................................................. 39
CHAIN 31
031-521 SMB Login Error .............................................................................................. 41
031-522 SMB user authentication fail or SMB Scanner login fail................................... 41
031-523 Problem with share name in SMB scan server ................................................ 41
031-524 SMB Scan User Over limit ............................................................................... 41
031-525 SMB Error ........................................................................................................ 41
031-526 SMB Scan Host Name Resolution Fail ............................................................ 41
031-527 SMB Scan DNS Server Not Set....................................................................... 42
031-528 In SMB scan, server connection error.............................................................. 42
031-529 SMB Scan DNS Server Not Set....................................................................... 42
031-530 Problem with storage location of scanned image in SMB scan server ............ 42
031-531 Couldn't get file/folder name of SMB scan server ............................................ 42
031-532 Suffix of SMB scan file name/folder name is over limit .................................... 42
031-533 SMB Scan File Creation Fail ............................................................................ 43
031-534 SMB Scan Folder Creation Fail ....................................................................... 43
031-535 SMB Scan File Deletion Fail ............................................................................ 43
031-536 SMB Scan Folder Deletion Fail ........................................................................ 43
031-537 No free space in storage location on SMB scan data server ........................... 43
031-539 Invalid SMB server (Net BIOS) name is specified ........................................... 43
031-540 SMB protocol error(4-007)Invalid scan domain name is specified................... 44
031-541 SMB protocol error (4-008)Invalid scan user name is specified ...................... 44
031-542 SMB(TCP/IP) is not active ............................................................................... 44
031-543 SMB protocol error(4-045)Scan login prohibited time...................................... 44
031-544 SMB protocol error(4-046) Password expired.................................................. 44
031-545 SMB protocol error(4-047) Password change is required................................ 44
031-546 SMB protocol error(4-048)User is invalid......................................................... 45
031-547 SMB protocol error(4-049)Lock-out ................................................................. 45
031-548 SMB protocol error(4-050)User is expired ....................................................... 45
031-549 SMB protocol error(4-051)User is restricted. Null pass-word is prohibited ...... 45
031-550 SMB Scan Append Command Fail .................................................................. 45
031-551 SMB Scan Rename Command Fail ................................................................. 45
031-552 In SMB scan, Cancel is selected for processing in the case of file name duplication, and job is can-
celled because of file name duplication .......................................................................... 46
031-574 FTP Scan Host Name Resolution Fail ............................................................. 46
031-575 FTP Scan DNS Server Not Set........................................................................ 46
031-576 Server Connection Error in FTP Scan ............................................................. 46
031-578 FTP Scan Login Name or Password Error....................................................... 46
031-579 Problem with Location FTP-scanned Image is Saved in ................................. 46
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