05/2014
2-6
DC SC2020
Version 1.1
Troubleshooting
117-347 Billing Life Error ................................................................................................ 109
117-350 Controller Error................................................................................................. 109
117-361 IIT Parameter Verify NG................................................................................... 109
117-362 EEPROM Sum Check Error ............................................................................. 109
117-363 NVM Sum Check Error..................................................................................... 109
117-365 Low Voltage...................................................................................................... 110
117-367 FXIF error ......................................................................................................... 110
CHAIN 123
123-314 Control Panel Error........................................................................................... 111
123-333 Panel FW transmission error............................................................................ 111
123-399 Panel Device Reboot Error............................................................................... 111
CHAIN 124
124-325 Billing Error....................................................................................................... 113
124-375 Product information error (Master) ................................................................... 113
124-376 Product information error (Backup/IOT) ........................................................... 113
124-377 Product information error (All) .......................................................................... 113
124-378 Billing meter type error (Different value)........................................................... 113
124-379 Billing meter type error (Wrong format) ............................................................ 113
CHAIN 131
131-397 File2Net Fatal Error .......................................................................................... 115
131-398 SMB client Fatal Error ...................................................................................... 115
131-399 FTP client Fatal Error ....................................................................................... 115
CHAIN 133
133-231 T_FAXCOM Data Receive I/F Error ................................................................. 117
133-234 JBIG Parameter Error....................................................................................... 117
133-235 MHR Parameter Error ...................................................................................... 117
133-236 MHR Encode Error ........................................................................................... 117
133-237 MHR Input Buffer Error..................................................................................... 117
133-238 MHR Output Buffer Error.................................................................................. 117
133-239 FAX ECM Buffer Address Error........................................................................ 117
133-240 Resolution Change Error.................................................................................. 117
133-241 Memory Pool Get Error .................................................................................... 118
133-242 Memory Pool Release Error ............................................................................. 118
133-243 Message Send Error ........................................................................................ 118
133-244 Message Receive Error.................................................................................... 118
133-246 Memory Pool Get Error .................................................................................... 118
133-247 Message Send Error ........................................................................................ 118
133-248 Memory Pool Release Error ............................................................................. 118
133-249 Message Receive Error.................................................................................... 119
133-251 File Open Error................................................................................................. 119
133-252 File Close Error ................................................................................................ 119
133-253 File Erase Error ................................................................................................ 119
133-254 Memory Full...................................................................................................... 119
133-259 OS Call Error .................................................................................................... 119
133-260 File Open Error................................................................................................. 119
133-261 File Close Error ................................................................................................ 119
133-269 File Close Error ................................................................................................ 120
133-271 Memory Pool Get Error .................................................................................... 120
133-272 Message Send Error ........................................................................................ 120
133-273 Memory Pool Release Error............................................................................. 120
133-274 Message Receive Error ................................................................................... 120
133-275 OS Call Error.................................................................................................... 120
133-276 File Open Error ................................................................................................ 120
133-277 File Close Error ................................................................................................ 120
133-278 File Erase Error................................................................................................ 120
133-279 FAX CODEC I/F Error...................................................................................... 121
133-280 ERR_FAX_TIME.............................................................................................. 121
133-281 Power Off Report Create Fail........................................................................... 121
133-282 Memory Pool Get Error .................................................................................... 121
133-283 Message Send Error ........................................................................................ 121
133-286 OS Call Error.................................................................................................... 121
133-287 File Open Error ................................................................................................ 121
133-288 File Close Error ................................................................................................ 121
133-289 File Erase Error................................................................................................ 121
133-290 Print Decode Error ........................................................................................... 122
CHAIN 134
134-211 Fax Card Modem Error .................................................................................... 123
CHAIN 193
193-700 Custom Toner Mode ........................................................................................ 125
2.2.3 Other Failure FIP
2.2.3.1 AC Power FIP .................................................................................................... 127
2.2.3.2 +5VDC Power FIP.............................................................................................. 127
2.2.3.3 +24VDC Power FIP............................................................................................ 128
2.2.4 Common FIP
CF-001 ADC Sensor Fail ............................................................................................... 129
CF-002 Temperature / Humidity Sensor Fail ................................................................. 130
CF-003 ADC Patch Fail.................................................................................................. 130
2.3 NET System Fault Check
2.3.1 Interface (Physical/Logical) ................................................................................... 133
2.3.2 ’Cannot connect to the network’ or ’Print is not found from the PC’ ...................... 133
2.3.3 No output is available, no data is printed .............................................................. 134
2.3.4 Printing can be performed but abnormally ............................................................ 135
2.3.5 Network-Related Details Check Flow.................................................................... 135
2.4 Software Download
2.4.1 Software Download ............................................................................................... 137