Inficon HAPSITE Smart - Page 463

15 - 5
IPN 074-397-P1G
HAPSITE Smart Operating Manual
9e. Check turbo speed in Service
Module program, If less then 1480
Hz, Service Module pumps may
need maintenance or the system
may have an air leak.
9e. Contact INFICON.
10. “Pressure too low to
read” message at user
interfaces.
10a. Pressure is too low to read.
The system has a lower pressure
limit of 1x10
-4
Pa.
10a. Open membrane isolation
valve. This will bring the pressure
to 1-3x10
-3
Pa.
10b. Ion pump has failed to turn
on.
10b. Close and open the
membrane valve a few times. If
this fails to shock the ion pump into
starting. Contact Customer
Support (see Chapter 17).
11. Sample carrier over from one
run to the next.
11a. Cold spot in the sampling
system.
11a. Check to see if heat zones are
at temperature.
12. Internal Standard in back
ground.
12a. Low pneumatic (carrier gas)
pressure at GC 10-port valve.
12a. Check carrier gas pressure,
and replace canister if low.
13. Temperature zones read 99.8
o
C or higher.
13a. Component in the zone is hot. 13a. GCC card has problem and
temperature zone has run away.
Contact Customer Support (see
Chapter 17).
13b. If zone is relatively cold to
touch.
13b. Sensor could be bad. Contact
Customer Support (see Chapter
17).
14. Unable to read memory chips
on gas canister.
14a. Poor connections, or
damaged contact.
14a. Try re-seating canister, or try
a known good can. If this fails,
contact Customer Support (see
Chapter 17).
14b. Processor card failure. 14b. Contact Customer Support
(see Chapter 17).
15. Water enters system during
wash down.
15a. Dirt on the gaskets, or
improper seal. Clean gasket and
check seals. Open top cover and
let instrument air dry before
reattaching power.
15a. If problem can not be
corrected, contact Customer
Support (see Chapter 17).
16. Poor Gas Chromatographic
Peaks/ Poor GC sensitivity.
16a. GC column has degraded. 16a. Replace Column using
INFICON part # 930-489-G1. See
section 15.9, Replacing The
Column In The Gas
Chromatograph, on page 15-47.
Table 15-1 Diagnosing Problems - HAPSITE
Symptom Cause Remedy