15 - 6
IPN 074-397-P1G
HAPSITE Smart Operating Manual
16b. Loose connections at sample
loop, concentrator or ferrules.
16b. Check to see if fittings and
ferrules are properly installed.
17. Temperature zone fail to heat. 17a. Open heater, or bad controller
card.
17a. Contact Customer Support
(see Chapter 17).
18. Retention Time in
Chromatograph has drifted.
18a. Unstable carrier gas flow. 18a. Contact Customer Support
(see Chapter 17).
18b. Improper GC heating. 18b. Contact Customer Support
(see Chapter 17)
19. “Low Carrier Gas” Error
message at the user interfaces.
19a. Carrier gas pressure is low
(pneumatic valve failure can
occur.)
19a. Replace with a fresh canister
of N2. INFICON Part Number
930-432-P6.
20. Leaking carrier or internal
standard canisters while installed
in the HAPSITE AM.
20a. Contact Customer Support
(see Chapter 17).
21. Elevated chromatogram
baseline.
21a. HAPSITE is contaminated. 21a. See section 15.5,
Contamination, on page 15-7.
21b. Improper baseline and
threshold settings.
21b. Set baseline and threshold in
tune.
22. Higher than normal base
pressure.
22a. System could be
contaminated. Check the back
ground in tune. Look for excessive
amounts of water or abnormal
levels of organics in the spectrum.
22a. See section 15.5,
Contamination, on page 15-7.
22b. Check for a slight air leak. 22b. Determine source and repair.
23. Organic contamination in the
background of the mass spectrum.
23a. System could be
contaminated.
23a. See section 15.5.1,
Contamination of the Mass
Spectrometer, on page 15-8.
Table 15-1 Diagnosing Problems - HAPSITE
Symptom Cause Remedy