Ricoh Pro 8300S - Sc720-77; Shift Tray 2 Paper Exit Fan Motor Error

1.SC Codes
243
SC720-77
Error Name
Shift Tray 2 Paper Exit Fan Motor Error
Pattern
B
Error Condition
A lock signal is detected from the fan motor.
(The SC is issued as soon as it is detected once.)
Major Cause
 Power of downstream device is not turned on.
 Motor is defective
 Connector is not connected properly
 Harness is damaged
 Board is defective.
*Motors:
Shift tray 2 paper exit fan motor (front) <FAN01>
Shift tray 2 paper exit fan motor (rear) <FAN02>
Solution
1. Connector not connected properly
Check if the connectors between the main board of finisher SR5110/SR5120 and the motor are
connected correctly (whether they are disconnected or incorrectly connected).
Reconnect it if it is not connected correctly.
2. Damaged harness
Check if the harness between the main board of Finisher SR5110/SR5120 and the motor is
damaged or exposed.
Replace the harness if it is damaged.
3. Motor defective
Check if the motor is damaged or there are missing parts, whether the motor rotates on its own,
whether it is overloaded, and whether the drive is transmitted.
Replace the motor.
4. Board defective
Replace the main board of Finisher SR5110/SR5120