2.Image Quality Problems
647
Image Loss
White Spots 1
White spots of 0.2–0.3 mm (0.008–0.01 inches) in diameter appear.
Cause:
This may occur when printing at low temperature or humidity.
ï‚· To adjust the following settings, register beforehand the type of paper that you are using as a
custom paper.
ï‚· If you reduce the paper transfer current to eliminate the white spots, copies may become very
faint.
Solution:
Check both sides of the paper for the problem.
ï‚· If the problem occurs only on Side 1, carry out the procedure (a).
ï‚· If the problem occurs only on Side 2, carry out the procedure (b).
ï‚· If the problem occurs on both sides of the paper, carry out the procedure (a), followed by (b).
(a) White Spots on Side 1
1. Adjust the setting for Side 1. In Advanced Settings for the custom paper in use, decrease the
absolute value of the negative current by 5% in Paper Transfer Current Setting: Side 1.
Example: If the present current is -40 uA, change it to -38 uA.
2. Print the image. Is the problem resolved?
Finished. Go to (b) if Side 2 was also affected.
3. Repeat Step 2. If this does not solve the problem, consult the product specialist.
(b) White Spots on Side 2
1. Adjust the setting for the side 2 of the paper. In Advanced Settings for the custom paper in use,
decrease the absolute value of the negative current by 5% in Paper Transfer Current Setting: Side
2.