2.Image Quality Problems
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4. If the problem cannot be resolved, consult the product specialist.
Streaks (1)
Streaks parallel to the paper feed direction appear.
Cause:
ï‚· The charger is dirty.
ï‚· The PCDU cleaning unit is worn out.
ï‚· The drum surface is scratched.
Solution:
1. On the TCRU menu, execute [Clean Charge Unit]. Or perform SP2-220-001 (CH Clean Operation)
2. Remove the charge unit and check its surface. Is the surface dirty?
3. Make a test print. Is the problem resolved?
4. Print the image. Is the problem resolved?
5. Replace the charge wire and cleaning pads.
6. Print the image. Is the problem resolved?
7. Remove the photoconductor unit and check the drum surface. Is the surface dirty or scratched?
Replace the cleaning unit for PCDU.
Consult the product specialist.
8. If the problem persists even after you have replaced the cleaning unit for the PCU or drum, consult
the product specialist.