Ricoh Pro 8300S - External Controller down; External Controller Error 10; Sc910-10; Sc919-00

1.SC Codes
621
Solution
Turn the main power OFF and ON.
SC910-10
Error Name
External Controller Error 10
Pattern
C
Error Condition
External controller error is detected due to reasons other than those of SC910-01 to -03.
Major Cause
Depends on the specifications of the external controller.
Solution
Turn the main power OFF and ON.
SC919-00
Error Name
External Controller Down
Pattern
D
Error Condition
EAC (External Application Converter (a conversion module)), is running and a job is being executed,
but connection with the external controller was cut off.
Major Cause
 Controller power outage
 Controller rebooted
 Connection to controller loose
Solution
Turn the main power OFF and ON.