Ricoh Pro 8300S - Booklet Stapler Motor Error (Finisher Sr5090;Booklet Finisher SR5100); Sc721-60

1.SC Codes
264
Solution
1. Motor defective
Check the motor (whether it rotates on its own, whether its drive is transmitted, or if it is
overloaded). Check if the sensor turns off and on. Check if the switch is off.
Replace the motor or sensor or switch.
2. Connector not connected properly
Check all the connectors between the board and the motor are correctly connected.
Reconnect the connector if it is not connected correctly.
3. Harness damaged
Check if the harness between the controller board and the motor/sensor or the harness between
the board and switch is damaged or exposed.
Replace the harness if it is not in good condition.
4. Board defective
Check if there are any traces of short circuit on the controller board. if so, replace it.
SC721-60
Error Name
Booklet Stapler Motor Error (Finisher SR5090/Booklet Finisher SR5100)
Pattern
B
Error Condition
 Home position is not detected within the specified time when moving to the home position. (The
first four times are reported as jams. An SC is issued when it is repeated five times.)
 Home position remains detected after a specified time after leaving the home position. (The first
four times are reported as jams. An SC is issued when it is repeated five times.)
Major Cause
 Power of downstream device is not turned on.
 Motor is defective
 Connector is not connected properly
 Short circuit
 Harness is damaged
 There is overload.
 HP sensor is defective.
Corresponding components:
 Booklet Stapler Unit (Booklet Stapler Motor)
 Controller Board