Ricoh Pro 8300S - White Parallel Stripes

2.Image Quality Problems
662
White Parallel Stripes
White stripes on the images caused by toner additives adhering and accumulating on the surface of the
drum.
Cause:
After continuous high quality printing, there may not be sufficient lubricant on the surface of the drum.
As a result, toner additives adhere and accumulate on the drum surface, causing parallel white streaks
at intervals of about 314 mm (12.5”). This occur when:
 There was continuous high-quality printing.
 The drum cleaning unit is worn out.
Solution:
1. Wipe the surface of the drum clean with a dry, clean cloth.
2. Print the image. Is the problem resolved?
Yes
Finished.
No
Replace the drum
3. Does the problem re-occur after about 1,000 prints?
Yes
Clean the surface of the drum again, and then go to the next step.
No
Finished.
4. Increase the number of drum cleanings.
 SP2-225-001: Cont High Q Img Print Mode Mode Selection. Change “0” (Default) to “1”.
 SP2-225-003: Cont High Q Img Print Mode Thresh:2. Change “80” (Default) to “0”.
5. Did the problem re-occur after about 1,000 prints?
Yes
Reset the SP codes to their default settings, and then replace the drum and the drum
cleaning unit.
No
If the client is consistently using print long print jobs set for high-quality printing, be sure to
set the SP codes as shown in Step 4.
6. If the problem persists, consult the product specialist.