Ricoh Pro 8300S - False Double Feed Detection; The Double Feed Sensor Is Dirty; When Not Using as a Custom Paper; When Using as a Custom Paper

3.Paper Delivery Problems
711
Nip Adjustment" in Field Service Manual) (Only main unit and A3/A4 LCTs only)
False Double Feed Detection
Take the appropriate action according to the cause of the problem.
Envelopes are loaded
The folds of envelopes may cause double feed to be wrongly detected.
In such a case, disable the double feed detection function.
When using as a custom paper:
In Advanced Settings for the custom paper in use, set Double Feed Detection to Off. (1341-01)
When not using as a custom paper:
On the Adjustment Settings for Skilled Operators menu, select Machine: Paper Feed/Output, and set
Double Feed Detection to Off. (SP 1-302-001 to 012: Dbl-Feed Detect Tray <number>)
The double feed sensor is dirty.
If there is paper dust or foreign particles on the double feed sensor, it may detect double feeding
wrongly.
Clean the double feed sensor.
 Disabling double feed detection may reduce print image quality or cause blank sheets to be
delivered.