Ricoh Pro 8300S - J032 (Thin Paper); Messages Reporting Paper Misfeeds

3.Paper Delivery Problems
697
Messages Reporting Paper Misfeeds
Paper misfeeds are reported by messages prefixed with problem codes. Resolve the problem
according to the code.
J032 (Thin Paper)
This problem can occur when using paper thinner than Thickness 1.
When very thin paper (less than Thickness 1) is fed, the paper may sag. As a result, the sheet fails to
separate at the transfer exit guide plate [A], and wraps around the paper transfer unit [B], causing
Jam32.
Cause:
This can occur when:
 Paper is extremely thin (less than Thickness 1)
 Ambient temperature is high or low
 Ambient humidity is high or low
 Duplex printing on Side 2
Solution:
This problem can be solved by adjusting the leading edge correction settings.
1. Is the paper registered as a custom paper?
Yes
Go to Step 2.
No
Register the paper as a custom paper.
2. In the Advanced Settings for the custom paper, check the settings.
 Leading edge correction:1204-01