4.Troubleshooting for Peripheral Units
812
This adjustment can also be done with SP1-935-001 to 004: Suction Fan Setting.
Failure to Feed (J394, J395, J409, J410)
Cause
This problem is caused by a variety of factors. Take the following steps.
When feeding thin paper you may see the paper folded at the corners.
Solution
Check the paper size setting for the tray and make sure that it matches the loaded paper size.
Fan the paper to remove any static cling.
If the paper is curled, remove it, turn it over, and load it again.
If these measures do not solve the problem, change the user settings described below.
1. In Advanced Settings, change 36: [Paper Feed Mode (Adjust Fan Level)] to “Moderate Dble Fd
Red. (Lower)”. Problem solved?
2. In Advanced Settings, change 36: [Paper Feed Mode (Adjust Fan Level)] to “Low”. Problem
solved?
3. Clean the feed belt. (Cleaning the Paper Feed Belt)
4. Problem solved?
The paper cannot be used.
This adjustment can also be done with SP1-935-001 to 004: Suction Fan Setting.
Cleaning the Paper Feed Belt
1. Open the paper trays and locate the feed belts.
The feed belt of Tray 1 is at [A].
The feed belt of Tray 2 is at [B]