Ricoh Pro 8300S - Page 815

4.Troubleshooting for Peripheral Units
807
paper.
 The surface of Normal paper is untreated, so these marks do not appear with Normal paper.
Solution:
1. Open the guide plate and clean the metal plate at [A] with an alcohol dampened cloth.
2. Print and fold a sample. Is the problem resolved?
Yes
Finished!
No
Go to the next step.
3. Take a piece of paper and gently rub the surface of the metal plate to smooth it, and then do
another test. Is the problem solved?
Yes
Finished!
No
Repeat Steps 1 and 2. If the problem persists, consult the product specialist.
 Cleaning the surface of the metal guide plate and buffing it with a piece of paper reduces the
occurrence of marks on the paper.
 The present condition of the guide plate at the affected area depends on the amount of usage
of the folding unit, but buffing the surface of the plate with paper 20 to 50 times should reduce
friction during paper feed.
 After buffing it with paper, always clean the surface of the plate with a clean cloth dampened
with alcohol to remove tiny bits of paper that could adhere to the plate after buffing.