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10.2 Error codes and countermeasures
Chapter 10
Error code Displayed message Problems/countermeasures
C37680
[Detached] RIS-OUT A-ASSOCIATE request is re-
jected. Please check communication setting.
Check the communication settings of the device and
the server.
C37680
[MPPS] RIS-OUT A-ASSOCIATE request is rejected.
Please check communication setting.
C37680
[MWM] RIS-IN A-ASSOCIATE request is rejected.
Please check communication setting.
C37681
[Detached] RIS-OUT communication received tran-
sient reject for A-ASSOCIATE request.
Check the connection status from the server.
C37681
[MPPS] RIS-OUT communication received transient
reject for A-ASSOCIATE request.
Check the server status.
C37681
[MWM] RIS-IN communication received transient
reject for A-ASSOCIATE request.
C37698 The end notication was received.
(1) Please check the connection destination.
(2) Restart the device.
C37699 [Patient ID] Real Time backup Failed Contact Konica Minolta technical representatives.
C3772* At PrintComposer process, internal error occurred.
(1) Try performing the operation again.
(2) Contact Konica Minolta technical representatives.
C40001 Failed to create queue le.
Check the system monitor and if there is no output
data, redo the output operation. If the error persists,
restart the device, and perform the output operation
again.
C40002 Failed to queue.
(1) Restart the device.
(2) Redo settings and output.
C40004
Failed to read Exam. Tag. Please conrm the Exam.
Tag.
Contact Konica Minolta technical representatives.
C40005 Corrupted Exam. Tag is Found.
C40006 Corrupted Exam. Tag has been recovered.
Check the exposure conditions on the device screen,
and change the Exam. Tag on the Body part selection
screen.
C40007 Reselect Exam. Tag. in Body part selection screen
Registration of Exam. Tag failed.
Register the Exam. Tag from the body part selection
screen again.
C40008 Study is busy. Reopen study after few seconds.
The study is currently being processed so the study
cannot be performed.
Wait for a while before performing a study.
C50001
The Channel is inactive. (Service No:[0], Channel
No:[1])
(1) If the settings are o after checking the system
monitor, turn the settings on.
(2) When the icon does not exist, contact Konica
Minolta technical representatives.
C50002
The service and channel to get settings are invalid.
(Service No:[0], Channel No:[1])
C60001
Loaded default parameter for image processing. Con-
rm parameters.
Image processing conditions are set to default values
because they are incorrect. Check the image process-
ing conditions after exposure.
C70001
RIS Code mapping le not found.
Please call service representitive.
Contact Konica Minolta technical representatives.
C80001
Unable to register this Exam. Tag due to no available
modalities.
Please conrm modalities of the Exam. Tag.
Using the Exam. Tag edit tool, conrm the modalities
that have been set.
C90001
Order number of shot is abnormal.
There is a possibility that the operations of order has
not been reected.
Before you start exposing, make sure you have regis-
tered the exposing conditions.
Check the registered Exam. Tags before starting expo-
sure.
C90002
Order number of shot is abnormal. It is greater than [0].
There is a possibility that the operations of order has
not been reected.
Before you start exposing, make sure you have regis-
tered the exposing conditions.
Cannot perform exposure that exceeds the maximum.
Check the registered Exam. Tags, and perform expo-
sure within the number of registered cases.
C90003
Cannot perform the study as the image count exceeds
the limit [0].
The Image Count for this patient has exceeded the
upper limit. No more studies can be started.