Xerox Phaser 6128MFP Service Manual

3-2 Phaser 6128MFP Service Manual
Error Messages and Codes
Introduction
This chapter describes error messages and numeric codes displayed on the Control
Panel or listed on the Error History page. These error indications serve as the entry
point into the troubleshooting process.
Troubleshooting of problems not directly indicated by or associated with an error
message or code is covered in Chapter 4, General Troubleshooting. Print quality
problems are covered in Chapter 5, Print Quality Troubleshooting.
The printer tracks and reports errors in a number of ways. The two types of error
reporting discussed in this section include:
• Error messages and codes displayed on the Control Panel
• Engine (fatal) and Jam Error logs displayed on the Control Panel or listed on
the Error History Report
Accessing Error History Report
1. From the Control Panel, press the System button.
2. Information Pages is displayed. Press the OK button.
3. Press the Up or Down arrow button to find Error History. Press the OK button.
4. The Error History Report is printed. When printing is finished, the menu is
displayed.
Error History Report
The Error History Report provides a list of error messages and Chain Link codes
relating to Jam and System (fatal) errors. The printer can retain up to 42 Jam
errors and 42 System Fail errors.
Examples of Error message and Chain Link code:
• System Fail History
• Chain Link: 018-310
•Paper Jam History
• Paper Jam Type: IOT Remain Registration Jam

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %