Xerox Phaser 6128MFP Service Manual

Phaser 6128MFP Service Manual 3-37
Error Messages and Codes
Jam Errors
Some intial steps to take when evaluating repeated jams:
1. Ask the customer about the paper types being used. If not on the
recommended list, determine if this is contributing to the problem. Recycled,
multi-purpose or copier paper tends to contaminate the paper path. Constant
use of special papers such labels or business cards can also contribute to
jamming.
2. Ensure the correct tray loading and setup procedures are followed (securing
the guides, selecting the correct paper type, fanning the paper, etc.)
3. Make sure the printer is plugged directly into an electrical outlet. Using
extension cords or a power strip is not recommended.
4. Make every attempt to establish a jam rate prior to starting any work. If
possible print an Error History Report and note the page count between jams.
5. Determine if jamming is occurring in one tray but not another. This helps to
identify any dirty or defective parts.
6. Clear the paper path of any jams and paper debris. Start at the Turn Chute
and work up to the Registration Chute Assembly.
7. Clean the paper Feed and Retard Rollers in the paper tray and tray slot using a
slightly damp (water only) lint free cloth.
Jam at Tray or Jam at Exit
The Registration Sensor is not turned On within the specified time. The following
troubleshooting procedure applies to these errors.
Applicable Errors
• Jam at Tray Check Tray
• Jam at Exit Open Front Cover
Initial Actions
• Check the media path for obstructions or debris.
• Check the condition of the Feed and Seperator Rollers.
• Cycle printer power.
• If the problem persists, follow the procedure below.

Xerox Phaser 6128MFP Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	14 s
Time to first page (color, normal)	17 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Scanner type	Flatbed scanner
Image formats supported	JPG, TIF
Copier resize	- %
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	16 cpm
Copy speed (color, normal quality, A4)	12 cpm
Faxing	Mono faxing
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	150 sheets
Display	LCD
Market positioning	Business
Internal memory	384 MB
Card reader integrated	No
Sound pressure level (copying)	52.2 dB
Sound pressure level (printing)	14.9 dB
Maximum print size	216 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 216 g/m²
Power supply type	AC
Dimensions (WxDxH)	425 x 507 x 585 mm
Power requirements	120 V, 50/60 Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Scan
Standard media sizes	76.2 x 127 mm - 215.6 x 355.6 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000+ Mac OS X v10.3 - 10.5 Red Hat Enterprise Linux 5 Desktop SUSE Linux Desktop 10+
Dimensions (W x D x H) (imperial)	16.7 x 20 x 23 \
Acoustic power emissions (active, print, copy or scan)	62.2/30.3 dB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	18.4 W
Power consumption (average operating)	360 W
Sustainability certificates	ENERGY STAR
Certification	EEC, FCC
Maximum duty cycle	40000 pages per month
Recommended duty cycle	3000 pages per month
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	10 - 85 %