Xerox Phaser 6128MFP - Fax Errors; Memory Full; Fax Communications

Phaser 6128MFP Service Manual 3-133
Error Messages and Codes
Fax Errors
Memory Full / Fax Communications
The Image Processor Board does not have enough memory. The following
troubleshooting procedure applies to these errors.
Applicable Errors
• 017-970 MFD Memory Full
• 033-503 MFD Memory Full
• 033-788 MFD Memory Full
• 033-513 FAX Communication
• Fax Send Error Last Sheet not Sent
Note
The Fax Send Error Last Sheet not Sent error occurs when the sheet count of a
single fax transmission exceeds 75. To send more than 75 sheets at a time,
divide the documents in blocks
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board (PL10.6.6)
■ Memory Card (PL10.6.8)
“System Control” on page 10-22
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Clear the stored data: Fax/Scanner
diag > BackUp Data > Document
Clear.
Does the error persist after clearing
the data?
Go to step 2. Complete
2 Reseat the Memory Card and cycle
system power.
Does the error persist?
Go to step 3. Complete