Phaser 6128MFP Service Manual 5-33
Print-Quality Troubleshooting
Skew
The printed image is not parallel with both sides of the paper.
Initial Actions
• Check the paper transfer path.
• Ensure there are no debris on the transfer path.
The Tray is recommended for paper feeding because paper fed via the Manual
Feed is prone to skew depending on how the sheet is placed on Manual Feed.
Troubleshooting Reference Table
Applicable Notes Example Print
■ Separator Roller Assembly
(PL2.1.5)
■ Feed Roller Assembly (PL3.2.4)
■ Registration Roller Assembly
(PL3.2.9)
■ Metal Registration Roller
(PL3.2.10)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Inspect the paper being used.
Is it approved paper?
Go to step 3. Use paper that
is on the list of
papers
approved for
the printer,
then go to step
2.
2 Is the image printed correctly? Complete Go to step 3.
3 Check the paper being used and its
condition.
Is the paper dry and recommended
paper?
Go to step 5. Replace the
paper with a
new dry and
recommended
one, then go to
step 4.
4 Is the image printed correctly? Complete Go to step 5.