Phaser 6128MFP Service Manual 3-55
Error Messages and Codes
Fuser Error
Allow the Fuser to cool before removal.
Fuser temperature regulation has failed. This troubleshooting procedure applies to
this error.
Applicable Error
• 010-397: Fuser Error
Initial Actions
• Ensure that the Fuser latches are fully locked.
• Cycle printer power.
• If problem persists, follow the procedure below.
Troubleshooting References
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser, PL6.1.1
■ MCU Board, PL10.7.7
■ LVPS Harness, PL10.8.3
■ Fuser Harness, PL10.8.6
■ “Map 4 - Imaging” on page 10-9
■ “Fuser” on page 10-21
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the connectors P/J17 and P/J171
between the MCU Board and the Fuser.
Are the connectors secure?
Go to step 2. Reconnect
the
connectors.
2 Check the Fuser harness for continuity.
■ Disconnect P/J17 from the MCU Board.
■ Disconnect P/J171 from the Fuser.
■ Disconnect P/J47 from the LVPS.
■ Check continuity between P/J17 and P/J47
<=> P/J171.
Is the harness damaged?
Go to step 3. Repair the
Fuser
harness.
3 Check the LVPS Harness for continuity.
■ Disconnect P/J501 from the LVPS.
■ Disconnect P/J14 from the MCU Board.
■ Check continuity between P/J501 <=> P/
J14.
Is the harness damaged?
Go to step 4. Replace the
LVPS
Harness.