3-102 Phaser 6128MFP Service Manual
Error Messages and Codes
Sub Motor Error
The Sub Motor failed. This troubleshooting procedure applies to this error.
Applicable Error
• 042-326: Motor Error (Sub)
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Sub Drive Assembly, PL7.1.1
■ MCU Board, PL10.7.7
■ Sub Motor Harness, PL10.8.8
■ “Map 1 - MCU Board” on page 10-6
■ “Map 3 - Electrical and Drive” on page 10-8
■ “Main Drive” on page 10-16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Transfer Belt, Fuser, and
Imaging Unit for correct installation.
Are the parts correctly installed?
Go to step 3. Correct any
problems
found.
2 Does the error persist when the
power is turned On?
Go to step 3. Complete.
3 Run the Sub Motor test (DO-05) on
(page 4-43).
Does the motor rotate?
Go to step 4. Go to step 15.
4 Check connectors P/J22 and P/J221
between the MCU Board and Sub
Drive Assembly.
Are the connectors secure?
Go to step 5. Reconnect the
connectors.
5 Check the Sub Drive harness
continuity. Disconnect P/J22 from
the MCU Board and P/J221 from the
Sub Drive to check continuity.
Is the harness damaged?
Repair or
replace the
harness
(PL10.8.8).
Go to step 6.
6 Check the Sub Drive Assembly for
correct installation.
Is the Sub Drive Assembly installed
correctly?
Go to step 7. Reseat the Sub
Drive Assembly
(page 8-60).
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