3-130 Phaser 6128MFP Service Manual
Error Messages and Codes
Scanner Error
The Scanner has failed. The following troubleshooting procedure applies to these 
errors.
Applicable Error
• 062-323: Scanner Error
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6 ■ “Imaging” on page 10-24
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Turn the printer Off, wait 5 seconds, 
then turn the power On.
Does the error persist?
Go to step 2. Complete.
2 Check IIT connections to the Image 
Processor Board.
Does the error persist?
Replace the 
Image 
Processor Board 
(page 8-41).
Complete.