3-92 Phaser 6128MFP Service Manual
Error Messages and Codes
RAM Disk Full Error
RAM Disk memory is full and cannot receive additional data. Print job requires
additional memory. The following troubleshooting procedure applies to this error.
Applicable Error
• 016-982: RAM Disk Full Error
Initial Actions
• Reseat installed memory.
• Install additional memory
• Resize the RAM Disk to hold larger files.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL10.6.6
■ Memory Card, PL10.6.8
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a small size file (example as a
Windows test print).
Does the error persist?
Go to step 2. Add memory,
resize the RAM
Disk, or
partition the
print job.
2 Print the Configuration Page:
System > Information Pages >
Configuration.
Does the memory amount listed
match the installed memory?
Replace the
Image
Processor Board
(page 8-41).
Reseat the
Memory Card
and reprint the
Configuration
page to check
memory.
3 Replace the memory card
Does the error still occur?
Replace the
Image
Processor Board
(page 8-41).
Complete.
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