Xerox Phaser 6128MFP - MFD Controller Errors

Phaser 6128MFP Service Manual 3-135
Error Messages and Codes
MFD Controller Errors
The MFD Controller has detected errors. The following troubleshooting procedure
applies to these errors.
Applicable Errors
• 016-986 File Size Limits
• 017-314: Report Error
• 017-315: Report Error
• 017-971: MFD Controller Error (FlashROM Write Error)
• 017-972: Controller Error (FlashROM Erase Error)
• 017-973: Controller Error (FlashROM Suspend Error)
• 017-974: Controller Error (FlashROM Resume Error)
• 017-975: Controller Error (File Handle Over)
• 017-976: Controller Error (File Table Over)
• 017-977: Controller Error (File Count Over)
• 017-978: Controller Error (File Page Over)
• 017-979: Controller Error (Double File Open)
• 017-980: Report Error
• 017-986: Controller Error (Create 0 Byte File)
• 017-987: Controller Error (File Read Error)
• 017-989: Controller Error (File Write Error)
• 033-502: Fax Error
• 033-787; Memory Full
• 033-789: Fax Job Cancelled
• 033-790: Fax Job Cancelled
• 033-791: Fax Job Cancelled
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the system firmware.
Is the system firmware current?
Reseat
connections to
the I/P Board,
then go to step
2.
Reload system
firmware.
2 Cycle system power.
Does the error persist?
Go to step 3. Complete.
3 Check the Fax Parameter setting:
Service Mode > Fax/Scanner Diag >
Parameter.
Does the value [Hex] show number 2
(MMR)?
Replace the I/P
Board
(page 8-41).
Change the
value ([Hex] to
2.